Advanced Lineworker (Phase 2) with Regulator
Dates: Jun 9 - 12, 2025
Phase 2 -- This course helps lineworkers troubleshoot problems throughout a utility’s distribution system. Practical exercises using actual diagrams and d... Read More
710.1- Stepping into Your Supervisory Role: Learning to Lead
Date: Jun 17, 2025
As a team member, you mastered the technical skills of your job. If you’re considering taking on a supervisory position or have become a supervisor, there... Read More
712.1 - You Can't Do It Alone: Building a Strong Team
Date: Jun 18, 2025
Teams are the backbone of electric cooperatives. High-performing teams ensure employee safety, provide superior member service, keep costs down and ultimately p... Read More
716.1 - Time Management and Productivity Toolkit for Supervisors
Date: Jun 19, 2025
Co-op supervisors and managers are not only responsible for completing their own work on time, but they’re also responsible for the productivity of their... Read More
Member122-Customer Service Skills in a New World
Date: Jun 25, 2025
Customer emotions are higher than normal. And in today’s marketplace, customer service is no longer “good enough”. Instead, customers are dema... Read More
Member123-How to Manage Difficult Customers
Date: Jun 26, 2025
Customer complaints are a reality for every business. And for anyone who interacts with customers, finding ways to manage the difficult ones is a critical skill... Read More