Member123-How to Manage Difficult Customers
Date: Jun 26, 2025
2025-06-26
2025-06-26
America/Chicago
Member123-How to Manage Difficult Customers
Customer complaints are a reality for every business. And for anyone who interacts with customers, finding ways to manage the difficult ones is a critical skill. In fact, a few difficult customers can ruin an entire day for an employee; and perhaps have a negative impact on other customer interactions. This session focuses on the three types of difficult customer behavior and specific strategies that guide conversations to productive outcomes. (Minimum attendance: 10)
Unknown
Alabama Rural Electric Association
2025-06-26
2025-06-26
America/Chicago
Member123-How to Manage Difficult Customers
Customer complaints are a reality for every business. And for anyone who interacts with customers, finding ways to manage the difficult ones is a critical skill. In fact, a few difficult customers can ruin an entire day for an employee; and perhaps have a negative impact on other customer interactions. This session focuses on the three types of difficult customer behavior and specific strategies that guide conversations to productive outcomes. (Minimum attendance: 10)
Unknown
Alabama Rural Electric Association
Customer complaints are a reality for every business. And for anyone who interacts with customers, finding ways to manage the difficult ones is a critical skill. In fact, a few difficult customers can ruin an entire day for an employee; and perhaps have a negative impact on other customer interactions. This session focuses on the three types of difficult customer behavior and specific strategies that guide conversations to productive outcomes. (Minimum attendance: 10)
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