Member122-Customer Service Skills in a New World
Date: Jun 25, 2025
2025-06-25
2025-06-25
America/Chicago
Member122-Customer Service Skills in a New World
Customer emotions are higher than normal. And in today’s marketplace, customer service is no longer “good enough”. Instead, customers are demanding positive experiences with business. In fact, they often determine their loyalty based on the quality of those experiences. In this session, participants will get inside the mind and heart of the customer to understand how they make decisions about their experiences with your business. (Minimum attendance: 10)
Unknown
Alabama Rural Electric Association
2025-06-25
2025-06-25
America/Chicago
Member122-Customer Service Skills in a New World
Customer emotions are higher than normal. And in today’s marketplace, customer service is no longer “good enough”. Instead, customers are demanding positive experiences with business. In fact, they often determine their loyalty based on the quality of those experiences. In this session, participants will get inside the mind and heart of the customer to understand how they make decisions about their experiences with your business. (Minimum attendance: 10)
Unknown
Alabama Rural Electric Association
Customer emotions are higher than normal. And in today’s marketplace, customer service is no longer “good enough”. Instead, customers are demanding positive experiences with business. In fact, they often determine their loyalty based on the quality of those experiences. In this session, participants will get inside the mind and heart of the customer to understand how they make decisions about their experiences with your business. (Minimum attendance: 10)
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