Training & Events

 Change Is Hard:  Guiding Your Team

 With waves of technical, social, economic & regulatory changes, electric cooperatives now find themselves operating in what the U.S. military calls a VUCA environment (volatile, uncertain, complex, ambiguous). In this environment, supervisors must adapt to and lead continuous change at their co-ops. The types of changes differ, yet the change process itself is predictable & so are the ways people respond to change. Supervisors who understand the most effective techniques, and develop solid plans, for navigating their teams through complexity, chaos & confusion are better equipped to thrive in a VUCA world.

 LEARNING OBJECTIVES:

--Understand the supervisor’s roles & responsibilities related to changes at co-ops

--Learn the typical causes of change & types of change and tools to manage change

--Describe the reactions most people have to change & techniques for managing reactions

--Model the attitudes & behaviors needed for a successful change initiative

--Address barriers to change

--Effectively use the “4 P’s” of change communications:  Purpose, Picture, Plan, Part

KEY TOPICS:

--Recognizing typical causes & types of change

--Supervisors’ responsibility in implementing change

--Techniques for managing team member reactions to change

--Planning process for implementing a change

--Future change agents impacting co-ops

--Modeling expected attitudes & behaviors