Training & Events

Everyone Communicates

Date: Feb 6, 2018   2018-02-06 2018-02-06 America/Chicago Everyone Communicates  Everyone Communicates; Few Connect: Tools for Bridging the Gap  Clear, consistent communication is the foundation of teams working well together to get the job done in support of the co-op’s mission. According to a survey by the communication consulting and training group Interact, the majority (69%) of supervisors are often uncomfortable communicating with employees. Understanding what makes people tick and adjusting your personal style improves communication and avoids a lot of headaches. Take this opportunity to assess your communication strengths and weaknesses, recognize your assumptions and practice techniques for improving communication skills in both business and personal communications.  LEARNING OBJECTIVES: --Understanding your communication style & recognize the styles of your team & boss --Learn active listening skills and how to use them effectively --Learn a 3-step formula to give feedback to your team members and other colleagues --Understand the impact that body language and your tone of voice have on interpersonal communication --Describe the impact that stereotyping, personal filters, triggers and assumptions have on interpersonal communication and how to deal with these unconscious components of communication --Identify the communication styles of others & adjust yours to improve communication   KEY TOPICS: --The role of the supervisor as a communication pipeline --Impact of body language, tone of voice and word choice on your message --Active listening skills --Personality styles --Learning styles --Impact of filters, assumptions, values on your interpretation of what others are saying   AREA Alabama Rural Electric Association mtemple@areapower.com
Location: AREA

 Everyone Communicates; Few Connect: Tools for Bridging the Gap

 Clear, consistent communication is the foundation of teams working well together to get the job done in support of the co-op’s mission. According to a survey by the communication consulting and training group Interact, the majority (69%) of supervisors are often uncomfortable communicating with employees. Understanding what makes people tick and adjusting your personal style improves communication and avoids a lot of headaches. Take this opportunity to assess your communication strengths and weaknesses, recognize your assumptions and practice techniques for improving communication skills in both business and personal communications.

 LEARNING OBJECTIVES:

--Understanding your communication style & recognize the styles of your team & boss

--Learn active listening skills and how to use them effectively

--Learn a 3-step formula to give feedback to your team members and other colleagues

--Understand the impact that body language and your tone of voice have on interpersonal communication

--Describe the impact that stereotyping, personal filters, triggers and assumptions have on interpersonal communication and how to deal with these unconscious components of communication

--Identify the communication styles of others & adjust yours to improve communication

 

KEY TOPICS:

--The role of the supervisor as a communication pipeline

--Impact of body language, tone of voice and word choice on your message

--Active listening skills

--Personality styles

--Learning styles

--Impact of filters, assumptions, values on your interpretation of what others are saying

 

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