712.1 -- You Can't Do It Alone: Building a Strong Team
You Can’t Do It Alone: Building a Strong Team
Teams are the backbone of electric cooperatives. High-performing teams ensure employee safety, provide superior member service, keep costs down and ultimately provide reliable electricity to your members. Being an effective leader of a team requires the ability to leverage a wide range of personalities, skills and abilities. As a supervisor, you must be able to analyze and capitalize on team strengths, work with diverse styles and create an environment that builds collaboration. This course will teach you how to create and lead your team, identify and address team strengths and dysfunction, evaluate your team’s performance and create an action plan for your team’s continuous improvement.
--Set expectations & goals for your team & its work to align with your co-op’s mission
--Explain the developmental stages that all teams go through & discuss techniques for maximizing team performance in each stage
--Recognize your team member type, its strengths & pitfalls, & the impact each team member type has on the team
--Assess your team’s culture & the impact it has on the team’s effectiveness
--Recognize the role that trust has in team effectiveness & practice techniques for building trust among your team members
--Establish a process of continuous improvement & evaluation for your team’s activities
--Stages of team development
--Four-step process for setting, monitoring & supporting expectations of team members
--Impact of culture on teams
--Building trust among team members
--Team member type assessment
--Maslow’s hierarch of needs
Registration for this event is now closed.