Resolving Conflict Through Negotiation
Date: Nov 7, 2016
2016-11-07
2016-11-07
America/Chicago
Resolving Conflict Through Negotiation
Supervisory Certificate Program - 1/2 Day Conflict with or among employees is likely to arise for all co-op supervisors at some point in their careers. Negotiation is a proven strategy for coming to mutually acceptable agreements in conflict situations. In this course, you’ll learn a three-step process to help eliminate potential hostility through effective negotiation. Key topics include: Exploring a process for resolving disagreements Describing how anger affects a person physiologically Identifying five natural approaches to conflict resolution
Instructor: Jean Freeman
AREA
Alabama Rural Electric Association
2016-11-07
2016-11-07
America/Chicago
Resolving Conflict Through Negotiation
Supervisory Certificate Program - 1/2 Day Conflict with or among employees is likely to arise for all co-op supervisors at some point in their careers. Negotiation is a proven strategy for coming to mutually acceptable agreements in conflict situations. In this course, you’ll learn a three-step process to help eliminate potential hostility through effective negotiation. Key topics include: Exploring a process for resolving disagreements Describing how anger affects a person physiologically Identifying five natural approaches to conflict resolution
Instructor: Jean Freeman
AREA
Alabama Rural Electric Association
Location: AREA
Supervisory Certificate Program - 1/2 Day Conflict with or among employees is likely to arise for all co-op supervisors at some point in their careers. Negotiation is a proven strategy for coming to mutually acceptable agreements in conflict situations. In this course, you’ll learn a three-step process to help eliminate potential hostility through effective negotiation.
Key topics include:
Exploring a process for resolving disagreements
Describing how anger affects a person physiologically
Identifying five natural approaches to conflict resolution
Instructor: Jean Freeman
Registration for this event is now closed.